PRIVACY POLICY

At Zoha Kicks, accessible from zohakicks.ae, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Zoha Kicks and how we use it.

Information We Collect:
When you place an order or interact with our storefront, we collect personal information necessary to fulfill your purchases and delivery across the UAE:
- Contact Information: Name, phone number, shipping address, and email address. We use this to coordinate deliveries to your Emirate.
- Session Information: Device identifier, IP address, browsing behavior on our platform, and cookie data to optimize site performance.

How We Use Your Information:
We use the collected information in various ways, including to:
- Process, package, and deliver your sneaker orders via our courier partners.
- Securely check and validate promo codes and arcade game claims to prevent multi-device exploitation.
- Communicate order updates, shipping notifications, and custom coupon codes.
- Analyze and improve our website's user interface, security, and performance.
- Send optional marketing communications (only if subscribed).

Data Security & Retention:
Since we operate on Cash on Delivery (COD) and do not process online credit card transactions on our servers, your financial details are never collected or stored. All shipping and contact details are stored securely on encrypted databases and are only shared with authorized logistics partners to complete the shipment. We do not sell or lease your personal information to third-party advertisers.